2021 Policies
2021 Policies:
- Transfers between programs are allowed up to 14 days prior to the start of the new program, as long as capacity exists in the program being transferred into.
- NEW in 2021: A non-refundable administrative fee of $50 per session (with a maximum of a $250 fee per family) is included in session costs. This fee is non-refundable in the event of session cancellations.
- If circumstances require a family to cancel one or more camp sessions for 2021, the following options are available:
- Before June 1st:
- A full refund of tuition paid for 2021 camp sessions, minus the $50/session administrative fee (with a cap of $250/family)
- A full credit of tuition paid for 2021 camp sessions
- If credit was used to purchase any portion of the 2021 session being cancelled, a full credit in the corresponding amount will be issued back to the family account.
- After June 1st:
- A full credit of tuition paid for 2021 camp sessions, minus the $50/session administrative fee (with a cap of $250/family)
- A 50% refund and 50% credit of tuition paid for 2021 camp sessions, minus the $50/session administrative fee (with a cap of $250/family)
- If credit was used to purchase any portion of the 2021 session being cancelled, a full credit in the corresponding amount will be issued back to the family account.
- Before June 1st:
- If circumstances require Headfirst to cancel one or more camp sessions in 2021, a full refund (including the $50/session administrative fee) will be provided.
If you have further questions please reach out to our customer service team at (202) 625-1921 or email us at customercare@headfirstcamps.com
