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2021 Policies

NEW in 2021: A non-refundable administrative fee of $50 per session (with a maximum of a $250 fee per family) is included in session costs. This fee is non-refundable in the event of session cancellations.

After June 1st:

  • Transfers between programs are allowed up to 14 days prior to the start of the new program, as long as capacity exists in the program being transferred into.
  • MORE than 14 days prior to start of a registered session:
    • A full credit of tuition paid for 2021 camp sessions, minus the $50/session administrative fee (with a cap of $250/family)
    • A 50% refund and 50% credit of tuition paid for 2021 camp sessions, minus the $50/session administrative fee (with a cap of $250/family)
      • If credit was used to purchase any portion of the 2021 session being cancelled, a full credit in the corresponding amount will be issued back to the family account.
  • LESS than 14 days prior to the start of a registered session:
    • A full credit of tuition paid for 2021 camp session, minus the $50/session administrative fee (with a cap of $250/family)
    • No refunds will be issued within 14 days of a registered session

If circumstances require Headfirst to cancel one or more camp sessions in 2021, a full refund (including the $50/session administrative fee) will be provided.

If you have further questions please reach out to our customer service team at (202) 625-1921 or email us at customercare@headfirstcamps.com